Before arrival
Guests access arrival instructions, check-in information and the essentials for their stay.
Give every guest a personalised digital guestbook with all the property details they need. Collect essential check-in information and, with their consent, learn their interests before arrival. Let the AI Concierge recommend your approved experiences and services on your behalf.
Illustrative dashboard — example data
One organised team. Every guest supported.

01 / Property managers
Oversee every property in one dashboard, with individual controls, guest insights, analytics and service requests—from cleaning and late checkout to transfers. An AI concierge can help coordinate enquiries and bookings using each property’s information, while your team stays informed, reviews conversations and actions, and can step in or take over whenever needed.
Request a demo
02 / Property managers
Get your properties guest-ready faster—and keep answers helpful with less manual work.
Bring in details from each property’s website, OTA listings and digital presence. Your team fills in only what’s missing.
AI answers from property knowledge and turns to your team when unsure. Verified replies can enrich the knowledge base.

03 / Property managers
With guests’ consent, online check-in captures interests, budget, reason for visiting, special occasions and travel group (couples, families and more). Hostito uses these preferences to suggest experiences and services from partners you’ve added or approved—creating relevant upsell opportunities without extra work for your team.
Request a demoMORE REVENUE. LESS MANUAL WORK.
Hostito promotes the services and partners you approve, handles guest enquiries and, where supported by connected systems, coordinates bookings and arrangements through to confirmation. You stay informed and step in only for approvals, exceptions or requests that need your personal attention.
End-to-end booking automation depends on the integrations and setup available for your properties.Transfer, late checkout or an experience
Offers, enquiries and supported bookings
Approvals or exceptions, always in control
A CLOSER LOOK
See your portfolio at a glance, keep control of the AI Concierge and understand guest preferences before arrival.
Manage all your properties from a unified view while keeping individual guestbooks, check-in information, requests and performance organised for each stay.

WHY PROPERTY MANAGERS CHOOSE HOSTITO
EVERYDAY WORKFLOWS
Practical examples of how a team could use Hostito—not measured customer results.
Guests access arrival instructions, check-in information and the essentials for their stay.
Common questions have a reliable home, while your team focuses on requests needing personal attention.
Show services and experiences from partners you choose, at relevant moments of the stay.
A WALKTHROUGH FOR YOUR TEAM
Tell us about your properties and current setup. We’ll get in touch to arrange a walkthrough tailored to your team.
Email our teamNo commitment · A walkthrough relevant to your team
FAQ
Yes. Each property keeps its own information, guestbook and content within a shared management workspace.
Start with the guestbook builder. Depending on the source and setup, available website or listing details can be imported for your team to review and complete.
Assistance draws on each property’s information. Concierge availability, team escalation and booking automation depend on your plan and integrations.
Supported concierge workflows allow your team to review and step into requests needing human input. We can walk through the exact setup during a demo.
You can present services and collect guest requests. Automated coordination and completed bookings depend on the integrations enabled for your properties.
With consent, optional guest preferences can inform recommendations from partners you approve. Automated targeting is tailored to your specific implementation.
Yes. Build your first guestbook and discuss a plan appropriate for your portfolio and team.
Pricing depends on portfolio size, features and integrations. Request a demo for an appropriate proposal.
GROW WITH HOSTITO
Know owners or hospitality businesses who would benefit from Hostito? Our dedicated affiliate programme page is coming soon. Talk to our team about a future partnership.